SMART Workshop#3 | Hands-On Strategy & Systems: Your Playbook in a Day

Every small business needs a playbook — a clear vision, measurable goals, and simple systems that everyone can follow. In this hands-on SMART Workshop, operations expert Tyler Sharette will guide you step-by-step through building one. You’ll define your vision, set practical yearly and quarterly goals, and map your key processes.

By the end, you’ll walk out with a working playbook you can start using with your team the very next day.

Take Aways: A concise, written vision framework A 1-year and quarterly goal plan you’ll actually use

• Your core customer journey and key processes mapped
• Practical tools: Level 10 meeting format, issue-solving method (IDS), Accountability Chart, Scorecard, and Proven Process playbook